Why Choose CertiTrack?
End-to-End Automation
From submission to confirmation, CertiTrack automates the verification lifecycle—saving time, reducing manual errors, and improving operational efficiency
Scalable and Secure
Built with enterprise-grade security and scalability, CertiTrack is designed to handle the needs of small organisations and large institutions alike
Real-Time Status Tracking
Stay informed at every stage with real-time status updates, audit trails, and clear communication between applicants and verifiers
Fraud Detection & Prevention
Advanced algorithms help detect red flags and anomalies, helping your organisation avoid reputational and legal risks
Seamless Integration
CertiTrack easily integrates with your existing HR, academic, or onboarding systems—ensuring a smooth digital workflow
Dedicated Support
Enjoy access to a responsive support team that understands your needs and helps you get the most out of CertiTrack
Services
CertiTrack provides secure certificate and transcript verification services, handling requests, direct validation with issuing institutions, and submission of verified transcripts on behalf of holders to requesting organisations.
Frequently Asked Questions
Find answers to the most commonly asked questions about our services, features, and processes. Whether you're a new user or need clarification on specific topics, our Frequently Asked Questions (FAQs) section is here to help you get quick and reliable information..
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What can I do on this CertiTrack Portal?
Request your Certificate or Transcript.
Request for replacement certificates or Confirmation letters( Transcript) directly through the portal -
Who can request Documents ?
Students , Organisations , Professional bodies, NGOs, Governments,- using their login credentials
Agents - Third Parties (e.g Employers ) may request documents on behalf of their employees -
How do I login?
First time request will click on the Get started button to enrol, create an account via a link sent to the email provided
Complete the user's details and click 'Read disclaimer' before clicking the 'Complete Registration' button. -
As an employer when will the documents arrive?
After making a request
Schools respond time to sending credentials is 2-18 working days from the day of request ' However sending times may vary from schools and can get delayed by school inability to match your record to their record. -
I'm an employer/Agent - How do I request on behalf ?
Have all the employees details Use the Requester , input all the employees details via the user creation link sent via the email provided
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What fees apply?
Detailed fees are seen during the checkout on the portal
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What if I encounter issues ?
Missing name mismatch . Refer to your initial certificate or ask your school for help
Login or upload problems: Ensure all fields are complete and file format are correct JPEG
Order payment fails: Check your payment details and ensure all details are correct .
Contact
Location:
2/4 Vincent Ezeh Street, Opposite Chivita 2nd Gate, Ajao Estate, Off Murtala Muhammed International Airport Road, Lagos.
Email:
info@certitrack.org
Call:
+234 8086 8019 78
